Veterans Affairs Canada working on automating parts of disability benefits process as experts raise questions about potential for bias

Department says automation needed to reduce backlog in applications amid sharp rise in veterans submitting claims

30 Apr 2024 • 6 min read

Several veterans in formal attire wearing poppies.

Canadian veterans observe the Last Post during a Remembrance Day ceremony at the Veteran's Hospital in Ste, Anne-de-Bellevue, Que., Monday, Nov. 6, 2023. (The Canadian Press/Ryan Remiorz)

Kate Schneider

Kate Schneider is a U.K.-based reporter with experience working at the Oxford Political Review and the Canadian Law Review. Her work has also been published by the CBC.

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